SERVICE DETAILS

Pet-friendly taxis

Special taxi service that allows pets on board, solving the restriction that ordinary taxis usually do not accept pets. Supports scheduled point-to-point transfers with fixed quotation provided upfront and clear pricing. Live customer service takes your booking and records pet travel requirements. Ideal for trips to veterinary clinics and pet outings.

Pet-friendly taxis

Service highlights

Learn how the transfer works, then confirm the vehicle and quote for your trip.

01

Fare confirmed in advance

Confirm your trip quote and applicable extra charges when booking.

02

Scheduled point to point

Arrange pick-up and drop-off at your chosen places and time.

03

Real customer support

Ask questions or adjust your trip by phone or WhatsApp.

04

Arranged around your needs

Tell us about luggage, wheelchair access, pets or other needs.

Travelling with a pet

Cats, dogs and larger pets

Pet transfers can cover vet visits and everyday journeys. When booking, share the type, number and size of pets and the number of accompanying passengers. For a large dog or several pets, confirm vehicle space in advance.

Checkpoint journeys and documents

For a pet journey to a checkpoint, ask which transfer segments and vehicles can be arranged. Owners should check all applicable entry and quarantine documents in advance; drivers do not handle the paperwork.

Frequently asked questions

These answers are based on CALL TAXI service information. Confirm vehicle availability and final charges when booking.

What should I do if my pet urinates, defecates, or vomits in the vehicle?

Most drivers understand such unexpected situations. To maintain vehicle hygiene, drivers typically charge a specified cleaning fee, usually HKD 500 or above. Pet owners are advised to bring their own pee pads and cleaning supplies in case of emergency.

Can I travel together with my pet?

Yes. Most pet-friendly taxi services welcome owners to travel together; however, some services may restrict the number of passengers. It is recommended to confirm proactively when booking on the "CALL TAXI" website.

How many pets can be carried?

It depends on the size of the pets and the vehicle type. Please inform us of the number of pets when booking on the "CALL TAXI" website.

Can I make a booking on behalf of someone else?

Yes. Please provide the actual passenger's and pet's details when booking on the "CALL TAXI" website.

What documents are required for pets to cross the border?

Please check the relevant quarantine and entry requirements in advance. The driver will not handle the documents on your behalf.

Ready to arrange your trip?

Share your journey details and confirm the vehicle and quote.

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