CALL TAXIFare confirmed in advance
Confirm your trip quote and applicable extra charges when booking.
SERVICE DETAILS
Wheelchair accessible taxis
Barrier-free vehicles exclusively for wheelchair users and passengers with reduced mobility. Offers pre-booked scheduled point-to-point transfers at a fixed fare. Full cost is confirmed when booking with transparent pricing. Live customer service verifies barrier-free travel requirements and arranges suitable vehicles. Save the trouble of waiting for an accessible taxi on the street. Suitable for hospital visits, social visits and daily trips.
Service highlights
Learn how the transfer works, then confirm the vehicle and quote for your trip.
Scheduled point to point
Arrange pick-up and drop-off at your chosen places and time.
Real customer support
Ask questions or adjust your trip by phone or WhatsApp.
Arranged around your needs
Tell us about luggage, wheelchair access, pets or other needs.
Plan a wheelchair transfer
Medical visits and hospital discharge
Wheelchair transfers can cover hospital visits, discharge pick-ups and everyday trips. Share your location and time, companion count, and wheelchair type and dimensions so the team can check a suitable accessible vehicle.
Boarding and vehicle details
Vehicles have a ramp or lift so a passenger can board while seated in a wheelchair. Available seats depend on the vehicle and wheelchair space. Book one to two days ahead where possible and confirm the pick-up details and fare.
Frequently asked questions
These answers are based on CALL TAXI service information. Confirm vehicle availability and final charges when booking.
How far in advance should I book a wheelchair accessible taxi?
To ensure a driver can be assigned, we recommend booking 1 to 2 days in advance on the "CALL TAXI" website.
How many passengers can a wheelchair-accessible taxi carry?
It depends on the vehicle model and whether the wheelchair occupies a seat. Generally, one wheelchair passenger and one to two accompanying family members can be arranged. Please inform us of the number of passengers when booking on the "CALL TAXI" website, and we will confirm.
Must a wheelchair passenger be accompanied?
It is recommended that a family member or caregiver accompany the passenger during boarding and alighting.
Can the wheelchair be boarded directly?
Yes. The vehicle is equipped with a ramp or lift, allowing the passenger to board while seated in the wheelchair.
Is there a luggage fee for wheelchairs or walking aids?
No. Wheelchairs and walking aids essential for the passenger's mobility are free of charge.
Ready to arrange your trip?
Share your journey details and confirm the vehicle and quote.